Cook’s Country Magazine FAQs
Manage Your Account
- How can I access my account information?
To access your magazine subscription account by logging into customer care.
- What is the status of my magazine subscription?
If you have questions about your magazine subscription, you can log into customer care or call us at 800-526-8447.
- How do I change my address?
If you have filled out a change of address form with your local USPS office, then you do not need to contact us. We subscribe to the USPS address change service which automatically updates our subscribers' addresses to reflect moves. If you wish to contact us directly to communicate your address change, you have a few options. You can change your mailing address through customer care.
You can also call us at 800-526-8447 inside the U.S. or 515-247-7571 outside the U.S. Or you can write to us, sending a copy of your old magazine address label along with your new address information. Our customer service address is:
PO Box 6014
Harlan, IA 51593-1514
- How do I pay my bill online?
You can pay your bill online through customer care.
- How do I renew my subscription?
You can renew your magazine subscription through customer care.
- I think I missed an issue. What should I do?
Cook's Country is published six times per year, with issues in Dec/Jan, Feb/Mar, Apr/May, Jun/Jul, Aug/Sept, and Oct/Nov. Your copies as a subscriber have both months listed on the front cover (e.g. March & April 2007).
Subscriber issues should arrive within the first two weeks of the month preceding the issue. For example, you should receive your Apr/May issue in March. If you have not received your issue by the first of the month for that issue (March 1 for the Mar/Apr issue), then please call us at 800-526-8447 inside the U.S. or 515-247-7571 outside the U.S.
- How can I order back issues?
You can order back issues of Cook’s Country by contacting us at 800-611-0759 inside the U.S. or 515-246-6911 outside the U.S.
There is an additional shipping and handling fee for back issue orders.
Click here to order Cook's Country annuals.
- Can I download a gift card?
Yes. Gift cards can be downloaded from the gift card page in our bookstore.
- Is Cook’s Country magazine available on any digital devices, such as an iPad or Nook?
Yes, currently Cook’s Country Magazine is available on the following devices: iPad; Barnes & Noble Nook; Amazon Kindle Fire; and all Android devices through Google Play. To find out more information on our digital editions, visit our Digital/Mobile information page.
- If I am a current Cook’s Country magazine print subscriber, do I get a discount on any of the Cook’s Country digital editions?
At this time, there is no discount to subscribe to Cook’s Country on a digital device for current print subscribers. Unlike most publishers, which are mostly concerned about selling advertisements, Cook’s Country does not accept any advertising or promotional revenue. We are 100% ADVERTISING FREE, and rely on the revenue from our magazine subscriptions and single issue sales to support our product.
- Why should I join CooksCountry.com if I already subscribe to Cook’s Country magazine?
From the Desk of Christopher P. Kimball
Dear Friend of Cook’s,
If I were you, I’d be wondering why I would want to join CooksCountry.com when I already read Cook’s Country magazine.
I wondered the same thing myself. After all, I had all the back issues, the hardbound editions, and all of our cookbooks, including The New Best Recipe. But within weeks, I was clicking away, searching for a tasting or an equipment test or just looking for a recipe variation that was in a back issue from months ago.
Powerful Search Engine
For starters, our Web site is powered by an newly updated search engine, which means that you can find anything in just seconds, whether it is a ranch chili recipe from our charter issue or a recent kitchen shortcut that gives you an easy way to skim the fat from homemade stock. (Place plastic wrap on the still-warm stock and then refrigerate overnight. Peel away the wrap and the fat comes right off with it.)
No more looking through a master index or table of contents or flipping through the pages of a book. You can find what you want in seconds. And our extensive database, which is constantly growing and being updated, will give you countless options for any meal or dish you want to cook.
Updated Equipment and Ingredient Ratings
Models and prices seem to change almost overnight. Our team of Web editors is constantly updating previous tests on, well, you name it: electric carving knives, standing mixers, cookie sheets, instant-read thermometers, and more. And of course in addition to these updates our Web site gives you access to our extensive database of previously published equipment tests (everything from garlic presses to food processors) and ingredient tastings (from semisweet chocolate to gourmet salt). All in all, we have the results of more than 550 tastings and tests covering more than 2,500 individual products, saving you money, time, and the headache of purchasing the wrong knife, the overpriced standing mixer, or the expensive brand of olive oil that might actually have been made from hazelnut oil imported from Turkey!
Complete Menus and Shopping Lists
Since I am not terrific at menu planning, I also like the Menus section of our Web site, which helps me with ideas for matching recipes to the season or the occasion. I know that mashed potatoes go with fried chicken, but what do I serve with pan-seared scallops or glazed pork tenderloin? (I’m a good cook, but Martha Stewart is a whole lot better at putting it all together!) I also use the Shopping List feature, which prints every ingredient I'll need for every recipe on my menu. This is a huge timesaver.
Smart, Intuitive Links to Related Content
But the best part of being a Web member is the access to the breadth of information that is linked to a particular recipe. Recently, a recipe for Sunday-Best Garlic Roast Beef provided a link to the best roasting pan in Equipment Corner and the best canned beef broth in the Tasting Lab. I even clicked on a related Kitchen Shortcut to learn a clever way to keep garlic from sticking to my knife when mincing.
I love books. I love magazines. I like the feel of the paper. I like exploring pages one by one. But I also like convenience and up-to-date information. And I love searching thousands of pieces of information to find exactly what I was looking for. In just seconds.
FREE 14-DAY TRIAL
If you’re like my Vermont neighbors, you don’t like slick marketing offers, so let me make a simple, no-nonsense suggestion. Try out our Web site FREE for a 14-Day No-Hassle Trial Offer. I’m pretty confident that our Web site will quickly become one of your frequent online destinations. Of course, you can always cancel at any time. No problems. No hassles. Guaranteed.
Thanks for your consideration, and I hope to see you soon at our site. (You can leave a question or comment for me--even personal comments are welcome.)
- How do I submit Kitchen Shortcuts, Reader Mailbag stories, and Kitchen Disasters?
Click here to submit your submit your story to Cook's Country.
- How do I enter Recipe Contests?
Click here to find deadlines and to enter.
- Contact us
If you have questions about your magazine subscription, you can visit customer care or call us at 800-526-8447 inside the U.S. or 515-247-7571 outside the U.S., from 9 AM to 6 PM (CST), Monday to Friday.
If you are a website member and have a cooking question, please e-mail firstname.lastname@example.org.